Careers at AirFidelity
About AirFidelity
AirFidelity Inc. is a U.S. based clean-technology HVAC company redefining how buildings think about air filtration. Traditional filtration improves air quality but increases static pressure and energy consumption. AirFidelity’s patented MESP® (Micro-Electrostatic Precipitation) technology changes that equation by delivering high particle removal with ultra-low pressure drop.
Our FAH, EAF, and FFC product families transform filtration from a maintenance expense into an operational asset reducing fan energy consumption, extending equipment life, improving indoor air quality, and supporting sustainability goals such as ESG and Scope-2 emissions reduction.
AirFidelity solutions are installed in high-rise buildings, healthcare facilities, hospitality, education, and commercial properties across North America. We partner with mechanical contractors, OEMs, and facility operators to deliver measurable ROI through energy savings, air purity, and long-term operational efficiency.
Position Overview
The Director of HVAC Operations will lead and scale AirFidelity’s field and technical operations organization. This is a senior technical leadership role responsible for standardizing installations, ensuring quality and safety, supporting customers and partners, and enabling the company’s national growth. The position bridges engineering, field execution, and business development, ensuring that every deployment of AirFidelity technology performs as designed and delivers documented customer value.
Key Responsibilities
Lead and Scale Operations- Oversee and expand HVAC operations across airports, data-centers, hospitality, healthcare, and commercial facilities.
- Establish standardized installation, commissioning, and maintenance procedures for AirFidelity’s MESP® filtration systems (FAH, EAF, and FFC series).
- Ensure repeatable quality, safety, and performance across all markets.
- Provide direct technical support to field engineers, certified installers, and project managers.
- Supervise installation quality, airflow verification, electrical connectivity, and system calibration.
- Ensure all installations meet design specifications and internal QA standards.
- Collaborate with OEM partners, distributors, and mechanical contractors.
- Guide retrofit and new-construction integrations into AHU, FCU, DOAS, and MAU systems.
- Provide technical direction on mechanical integration, control logic, BMS interfacing, and multi-unit power optimization.
- Lead projects from site assessment through commissioning.
- Manage scheduling, logistics, and inter-trade coordination.
- Maintain job site safety and compliance with UL/ETL requirements and ASHRAE, NFPA, and local codes.
- Support sales and business-development teams during technical evaluations.
- Conduct site surveys and assist in proposal development.
- Use AirFidelity’s proprietary energy-savings model to calculate ROI and customer payback.
- Identify and manage participation in utility and government incentive programs (e.g., Con Edison, Pepco, SCE, DOE).
- Coordinate measurement & verification documentation.
- Maximize customer rebate capture and project economics.
- Implement QA/QC protocols across installation and service workflows.
- Audit field performance of FAH, FFC, and EAF systems.
- Monitor post-installation air quality and provide structured feedback to engineering and R&D.
- Develop and conduct training programs for distributors, OEM partners, and contractors.
- Train partners on installation, cleaning, maintenance, and safe handling of MESP® systems.
- Maintain technical documentation, manuals, and field service guides.
- Coordinate with operations and supply-chain teams to align production with project demand.
- Provide operational feedback supporting product validation, warranty planning, and service programs.
- Ensure compliance with OSHA safety standards and applicable environmental regulations.
- Maintain a safety-first culture through training and proactive hazard mitigation.
- Travel as required for client visits, inspections, demonstrations, and trade events.
Required Qualifications
- 10+ years HVAC industry experience, with at least 5 years in a leadership or operations management role
- Strong knowledge of commercial HVAC systems (AHU, RTU, DOAS, MAU, chilled water and DX systems)
- Experience with commissioning, airflow measurement, and system balancing
- Working knowledge of building automation systems (BMS/BAS) and controls integration
- Familiarity with ASHRAE standards and building codes
- Ability to read mechanical and electrical drawings
- Experience managing contractors, field technicians, and multi-site projects
- Valid driver’s license and ability to travel
Preferred Qualifications
- Mechanical Engineering or related technical degree
- PE, CEM, TAB, or HVAC certification
- Experience with energy efficiency programs and utility rebates
- Experience with indoor air quality or filtration technologies
- Experience working with manufacturers, OEMs, or distributors
What Success Looks Like
- Standardize installation and commissioning processes nationwide
- Build a trained installer and partner network
- Ensure every installation delivers verified performance and documented energy savings
- Establish AirFidelity as a trusted operational partner for facility owners and mechanical contractors
Why Join AirFidelity
You will be joining a company positioned at the intersection of HVAC, energy efficiency, and sustainability. Rather than incremental improvement, AirFidelity introduces a category shift turning air filtration into a measurable financial and environmental performance upgrade for buildings. This role offers the opportunity to shape national operations, work with advanced clean-air technology, and directly influence how buildings operate and consume energy.
Position Overview
AirFidelity is seeking a hands-on HVAC Technician who will function in a hybrid role: part field service technician and part technical support/help-desk specialist. The technician will assist with installations, inspections, troubleshooting, and maintenance of AirFidelity filtration systems, while also providing remote support to customers, contractors, and facility engineers.
This is not a typical service-call HVAC job. The role combines mechanical, electrical, and customer support responsibilities and requires strong communication skills, troubleshooting ability, and comfort working both onsite and from the office.
Key Responsibilities
Field Service & Installation- Perform installation, inspection, and commissioning of AirFidelity FAH, EAF, and FFC filtration systems in commercial HVAC equipment (AHUs, RTUs, MAUs, and fan coil units).
- Verify airflow direction, filter placement, mounting integrity, and electrical connections.
- Assist contractors and facility maintenance teams during retrofits and upgrades.
- Conduct on-site troubleshooting and corrective maintenance.
- Verify proper operation of MESP® power supplies and ionization modules.
- Measure voltage, airflow, and pressure conditions.
- Perform startup checks and operational validation.
- Document commissioning results and installation photos.
- Provide phone and email support to customers, mechanical contractors, and building engineers.
- Assist with troubleshooting issues such as power faults, alarm indicators, and installation questions.
- Guide customers through filter cleaning procedures and maintenance best practices.
- Track and document support cases in the company CRM or service platform.
- Perform periodic maintenance visits including inspections and performance checks.
- Support customers with washing, cleaning, and restoring washable MESP® filter modules.
- Replace electrical components when required (power supplies, connectors, cables).
- Provide post-service reporting and customer communication.
- Train facility staff and maintenance personnel on system operation and safe handling.
- Provide basic education on airflow, pressure drop, and energy impact.
- Serve as the customer’s first technical contact for operational questions.
- Complete service reports, installation checklists, and maintenance records.
- Coordinate with the Director of HVAC Operations and project managers.
- Provide feedback on recurring issues, installation challenges, and product improvements.
- Travel to commercial buildings within Maryland, Washington DC, and Northern Virginia.
- Occasional overnight travel for larger projects or training events.
Required Qualifications
- 3+ years commercial HVAC experience (service or installation)
- Familiarity with air handlers, rooftop units, and fan coil systems
- Basic electrical troubleshooting skills (24V–240V systems)
- Ability to use multimeter and basic diagnostic tools
- Comfortable working in mechanical rooms, rooftops, and ladder environments
- Strong customer communication and problem-solving skills
- Ability to write clear service reports
- Valid driver’s license and clean driving record
Preferred Qualifications
- EPA 608 Certification
- HVAC trade school or technical certification
- Experience with building engineers or property management companies
- Familiarity with airflow, static pressure, and filtration systems
- Experience providing phone or remote technical support
Skills & Personal Attributes
- Mechanical aptitude and troubleshooting mindset
- Organized and detail-oriented
- Comfortable speaking with customers and explaining technical topics
- Reliable and self-directed in the field
- Able to transition between hands-on work and desk-based support
- Professional demeanor in occupied commercial buildings
Work Environment
- Combination of office support and field service
- Mechanical rooms, rooftops, and occupied buildings
- Company vehicle or mileage reimbursement
- Tools and training provided
What Success Looks Like
- Independently perform installations and service visits
- Resolve most customer support inquiries without escalation
- Become a trusted technical resource for building engineers and contractors
- Ensure each system installation operates correctly and customers understand maintenance procedures
Why Join AirFidelity
You will be joining a company positioned at the intersection of HVAC, energy efficiency, and sustainability. Rather than incremental improvement, AirFidelity introduces a category shift turning air filtration into a measurable financial and environmental performance upgrade for buildings. This role offers the opportunity to shape national operations, work with advanced clean-air technology, and directly influence how buildings operate and consume energy.
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